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Account & attending

Export your data and request deletion

Download your account data, submit a deletion request, or cancel a pending request.

Where to go
Account → Your data.
Who can use it
Signed-in account holder.
Jump to a task

Download your personal data

  1. Open Account and scroll to Your data.
  2. Select Download personal data.
  3. Save the downloaded file and review the account-linked profile, registrations, and certificates.

What happens nextYou receive an export of the personal records available through this control.

Request account deletion

  1. Read the explanation under Your data.
  2. Select I want to request account deletion.
  3. Select Request deletion and check that the status becomes pending review.

What happens nextA request is submitted for review; the account is not immediately deleted.

Owned events and organizations need to be handled before fulfillment. Transaction and audit records may need to remain.

Cancel a pending deletion request

  1. Open Account → Your data while the request is pending review.
  2. Select Cancel deletion request.

What happens nextThe pending request is cancelled.

The cancellation control is not available once fulfillment is processing.