Add guests and import a CSV

Add a guest manually#

1. Select Add guest.
2. Enter Full name, Email, and Phone, and choose the ticket type.
3. Review the notification option and submit the form.

What happens nextThe guest is added when the request succeeds. Check any email warning separately.

Prepare an import file#

1. Create a CSV with a header row and columns for full name, email, and phone. Add a ticket column if you need to match ticket names.
2. Use the sample download offered in Import CSV as a starting point.
3. Keep the file within the size and row limit shown by the importer.

What happens nextThe file is ready to map.

Files must be 5 MB or smaller. Do not omit required contact details.

Import and review guests#

1. Open More guest actions → Import CSV and choose the file.
2. Map Full name, Email, and Phone to the correct columns; map Ticket if present.
3. Select Continue and review valid rows, duplicates, and invalid entries in the preview.
4. Import the valid rows and wait for the result.
5. Review failures, fix only the failed rows, then use Import another or Done.

What happens nextValid rows are added, with a separate report for failures.

The preview is not the final result. Some rows can fail when saved even if they passed local validation. Do not re-import successful rows unnecessarily.