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Inspect email delivery and retry failures

Filter delivery records and retry eligible failed messages.

Where to go
Admin → Email delivery.
Who can use it
Platform super administrator.
Jump to a task

Find a delivery record

  1. Choose a date preset or enter a custom date range.
  2. Select a template, use Guest invites for guest-added messages, and choose a status.
  3. Review the delivery totals and rows, including recipient, attempts, timestamps, and error details.
  4. Use the page controls for more records and Refresh to reload the results.

What happens nextThe list shows delivery records within the chosen filters.

Retry a failed message

  1. Find a failed, bounced, or dead-letter record with a Retry button.
  2. Read its error and resolve the cause before retrying.
  3. Select Retry and refresh the list to check the new result.

What happens nextThe message is queued for another attempt.

A queued or sent state does not prove that someone read the email. Suppressed messages are not ordinary delivery failures and do not have this retry action.